We understand that things online do not always look the same in person. If you would like to return an item previously purchased from our shop, we do ask to know why.

If you feel you have purchased an item that was misrepresented online, tell us why using the form below. Based on the circumstances provided, we may offer a refund for the cost of the item once the item has been shipped for return. It is never our intention to mislead customers, and we do our best to represent our items well online.

If an item was received damaged or broken during delivery, we will be more than happy to restore and return the piece free of charge. Please use the form below to submit a request for return and include pictures of the packaging for validation.

If the item has broken while in the buyer's possession, we will not offer a refund or replacement. The buyer assumes responsibility and is more than welcome to ask for a simple repair in person at one of our market booths. Feel free to reach out and ask when our next market will be and tell us what happened to your item so we can come prepared to fix it, if possible.

The buyer will assume responsibility and will not be refunded for items purchased by mistake or items that are no longer needed. Our products are handmade as unique art pieces, not mass-produced goods. We do not assume responsibility for items that are broken or defective due to improper use or care on the buyer's behalf. Please refer to the FAQ page found on the Menu for proper care and cleaning of resin items.

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If you wish to return an item for a different reason, please reach out and let us know the circumstances using the form below.